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Register for courses in this section, to launch and complete these interactive e-learning modules. Each module is approximately 30 minutes in length.

E-Learning modules let you:
  • Learn at your own pace
  • Pause and bookmark sections to refer back
  • Turn the audio on and off
  • Access printable worksheets for your reference

You will need:
  • Web browser (Windows Internet Explorer 7+; Mozilla FireFox 1.0+; Google Chrome 3.0+; Safari 1+ ; and Opera 7.5+)
  • Flash player Flash player (Download now)
  • Audio player

Learning Activities

  • Course Code: CCC100

    Complete this e-learning module and learn strategies to overcome communications challenges that can arise when orienting, onboarding, and developing new talent.

    Learning outcomes:
    • Understand cross-cultural communication challenges which come up in a diverse workplace.
    • Understand your  style of communication and its impact on intercultural relationships.
    • Generate strategies to enhance both one-on-one and team communication in your organization 

  • Course Code: CWI100

    Learn strategies to successfully integrate, engage and manage performance in a culturally diverse workforce. Developing good rapport and effective collaboration within a team is key to the integration and engagement of new talent into the workforce, and ultimately the performance of a team.

    Learning outcomes:

    • Recognize how culture impacts work styles, rapport building amongst colleagues, teamwork, and role expectations. 
    • Build effective workplace relationships and teams in culturally competent ways
    • Identify strategies to address intercultural misunderstandings and conflict due to cultural differences

  • Course Code: UCC100

    Understand how culture shapes behaviours, preferences and expectations.

    Learning Outcomes:

    • Increase awareness of cultural differences on a personal level
    • Describe some of the cultural influences that shape personal values and beliefs
    • Recognize the cultural beliefs and attitudes that influence interpersonal interactions
    • Articulate the process of becoming aware of cultural differences and of developing skills to achieve cultural competency.

  • Course Code: IPB100

    Whether seeking a new job or a promotion, the biggest challenge you might face is identifying and effectively promoting your soft skills and strengths. While professional experience and qualifications are important, employers search for applicants who demonstrate the key behavioural traits and core competencies that matter to them. 

    Our presenter, Paula Calderon, a Talent Management Solutions Consultant with Drake International, 
    introduces the concept of personal branding - a valuable tool to build a successful career, get hired and promoted.

    Learning Outcomes:
    Recognizing the importance of understanding self
    Identifying how to create and present your brand
    Discovering tools and resources to start building your personal brand

    Originally aired: May 26, 2015

  • Course Code: WNC100

    Networking is a critical skill in Canada for finding employment as well as advancing throughout your career. However, depending on where you are from, networking in Canada may be very different to what you’re used to.

    Learning Outcomes:

    • Recognize what networking typically looks like in Canada
    • Identify how culture can influence differences in professional networking
    • Develop strategies for networking effectively throughout your career
    • Try your networking skills with an interactive scenario

    : Approximately 25 minutes